Terms and conditions of use

This document contains the General Conditions that regulate the purchase of products sold by the website www.giulioveronesi.it (hereinafter, for the sake of brevity, referred to as the “Conditions of Sale” and "Website").   To proceed to the purchase of one or more products from the pages of the Website, users are asked to register and expressly accept these Conditions of Sale. Without prejudice to that stated below, users may SAVE and PRINT the Conditions of Sale in order to access them after concluding a sales agreement. In case the user has previously registered and accepted these Conditions of Sale, they may purchase one or more products as sold through the Website, after entering their own username and password which they will have chosen when registering for the first time. The conditions of sale must be expressly accepted before each purchase. In this case, the Conditions of Sale accepted for the first purchase shall be considered as applicable to any subsequent purchases.   Acceptance of these Conditions constitutes an essential part of of completing the purchase of any product on the pages of the Website. The provisions of section II of Lgs. Decree no. 206 of 6.9.2005 apply.

The sale of the goods retailed through the pages of the Website is made by Giulio Veronesi S.r.l., the company which sells products via the internet. The following section provides details: Giulio Veronesi S.r.l., registered headquarters at Piazza Re Enzo 1/h 40125 - Bologna (BO), REA BO 3876, VAT reg. 00729330373 Telephone: 051-234237 Fax: 051-232273 e-mail: mailto:info@giulioveronesi.it

Consulting products By consulting the pages on the Website and clicking on the icons corresponding to the items or product categories, the user may easily “browse” through the virtual catalogue of items sold by the company.   Product choice and Cart If the product is listed as available, the user may commence the purchasing process by accessing through the link ACCOUNT > MY ACCOUNT at the top of the page. Then, by entering the page where the selected product is located, if the product has no PRIVATE AGREEMENT tag, then the user can click on the ADD TO CART icon. In this way, the user has placed the required product in their own cart. Placing the product in the cart does not bind the user to purchase it in any way, since they are free to remove the item or to change the amount to be purchased. Should the user require a summary of the products in their cart, all they need to do is click on the CART icon at the top of the page.   <pRegistration To proceed with purchases, the user must register on site or – if the user is already registered - they must enter their username and password. If the user forgets the password, they can click on the HAVE YOU FORGOTTEN YOUR PASSWORD? link on the LOGIN page, clicking on the ACCOUNT icon at the top of the page, and entering their user name in the search box. A password will be sent to the e-mail address provided during registration. At the same time as registering for the first time, in order to make a purchase, the user will be obliged to accept the Conditions of Sale, which will remain at the bottom of the Website page for consultation at any time. Acceptance of the Conditions of Sale must be made by clicking on the I ACCEPT THE CONDITIONS OF SALE icon (with relevant specific approval of the clauses named), listed in the registration form. At the time of registration, users must enter personal details and information necessary for the purchase and delivery of the product.   Delivery and invoice Once registration is complete or in case of a user who is already registered, after they have entered their username and password, the user will be asked to enter all of the details for the invoice recipient and the shipping address for the items to be purchased. The single delivery methods are detailed specifically in these Conditions of Sale.   Order summary, method of payment and forwarding to Giulio Veronesi S.r.l. By clicking on the CONTINUE icon, the user will open a page containing a summary of all data for the purchase they intend to make. After carefully checking the correctness of the information, the user will choose their preferred method of payment, completing the required fields according to the type of payment chosen, and transmit the order to Giulio Veronesi S.r.l., by clicking on the FORWARD icon.   Correction of any incorrect details Until the order is transmitted to Giulio Veronesi S.r.l., users are always able to edit the information they have inserted, either directly from the page or by clicking the BACK icon, which makes it possible to return to the previous page in order to correct any errors. The items in the cart can be deleted before sending the order by clicking on the DELETE icon on the summary page for the cart.   Order confirmation Giulio Veronesi S.r.l. will send confirmation of the order to the email address provided; this will contain a summary of the general and specific conditions of sale, information concerning the essential features of the item/s ordered, a detailed description of prices and methods of payment, cooling off period, delivery costs and any applicable taxes and charges.   Retention of order The sales agreement will be stored by Giulio Veronesi S.r.l. in the archives of its operational offices. The user may access this by clicking on the PERSONAL AREA, after accessing and then clicking on the ORDER ARCHIVE.

PAYPAL   PayPal is an online payment method that is free, fast and reliable. With PayPal, you can shop all over the world, free of charge and safely, using your credit card (Visa, Visa Electron, and MasterCard) or with prepaid card (such as Postepay, Vodafone Cash Card, Kalibra and others).   When choosing this method of payment, the total will be charged to the PayPal account in question and financial details will never be communicated to the seller.   Payment via bank transfer: IBAN IT 28 I 02008 02430 000030001026 UNICREDIT S.P.A. AG. 3033 BOLOGNA GALVANI P.ZZA GALVANI N.3/D 40124 – BOLOGNA     Account holder: VERONESI GIULIO S.R.L. Piazza Re Enzo 1/H 40125 – BOLOGNA P.I. e C.F. 00729330373 Account holder:

Giulio Veronesi S.r.l. will deliver the products that can be purchased through the website within the areas and under the conditions and rates listed on the Shipping page.

Pursuant to Article 64 of Legislative Decree no. 206, dated 6 September 2005 (Consumer Code), the consumer has the right to cancel the agreement, returning the purchased product and obtaining a refund for the amount paid. This right may only be exercised by persons who have concluded the contract for reasons other than for business purposes (“consumers”). For the purposes of cancellation, the consumer must inform Giulio Veronesi S.r.l., no more than 10 (ten) working days from receipt of the items, by registered letter with recorded delivery. This communication may also be transmitted within the same term, to Giulio Veronesi S.r.l., via telegram, email, or fax, provided that it is confirmed no later than 48 (forty-eight) hours later, by registered letter with recorded delivery, sent to Giulio Veronesi S.r.l. No more than 3 (three) working days from receipt of the above notice, Giulio Veronesi S.r.l. will send a code to the email address of the purchaser in order to identify the item/s on its/their return (hereinafter referred to as “Return Code”). The user must, at their own responsibility and expense, no later than 7 (seven) working days from receipt of the Return Code, return the goods, carefully packed in their original packaging and complete with all accessories, relevant user manuals and any other item received, to Giulio Veronesi S.r.l. The user must also state the allocated Return Code on the packaging. After checking the integrity and completeness of the goods received, Giulio Veronesi S.r.l. will refund the consumer with the sums paid. These amounts will be paid by bank transfer to the current account stated by the user in the notification with which they stated intention to use their right to cancel. Refunds will be made free of charge in the shortest amount of time possible and in any case, no later than 30 (thirty) days from the date on which Giulio Veronesi S.r.l. was informed of the cancellation by the consumer. Without prejudice to the above, it is expressly understood that Giulio Veronesi S.r.l. will not be obliged to make payment of any amount before it receives the goods that the consumer has decided to return.  

Compliant with articles 128 and following of Legislative Decree no. 206 of 6 September 2005 (Consumer Code), Giulio Veronesi S.r.l. is responsible towards the consumer (as identified above for the purposes of withdrawing from the agreement), with regard to any apparent defect existing at the time of delivery of the goods. To this end, it is presumed that the goods with the following characteristics, according to article 129 of Legislative Decree no. 206 of 6 September 2005 (Consumer Code) conform to the contract:br />- they are suitable for the purpose for which goods of the same type are habitually used; - they conform to the description provided by Giulio Veronesi S.r.l. and possess the qualities stated by same; - they have the qualities and habitual performance of an item of the same type, which a consumer may reasonably expect, taking into consideration the nature of the item and any statement made by Giulio Veronesi S.r.l. The apparent defect of the item must be equated with the original conformity defect: a) from its imperfect installation, on the condition that this occurred due to the work or under the supervision of the seller and that the installation is included in the contract; b) from incorrect installation carried out by the consumer due to a lack of instructions provided by the seller. In case of apparent defects, the consumer will have the right to restoration, without costs, of the conformity of the item via repair or replacement, or a suitable reduction in the price, or the termination of the contract, under the conditions envisaged by article 130, Legislative Decree no. 206, of 6 September 2005 (Consumer Code). In order to apply the guarantee, the consumer is obliged to report the apparent defect of the item within 2 (two) months of the date on which the defect was found. The guarantee covers apparent defects that arise within 24 (twenty-four) months (two years) from the date of delivery of the item and does not cover apparent defects due to negligent conduct on the part of the consumer, poor maintenance or incorrect use of the item. In order to obtain restoration of the item, the consumer must report the apparent defect within 26 (twenty-six) months from the date of delivery of the item and in any case, no more than 2 (two) months from its discovery, sending a fax or alternatively, registered letter with recorded delivery to the offices of Giulio Veronesi S.r.l. The action to apply apparent defects is prescribed in any case, within the term of 26 (twenty-six) months from the delivery of the item. Reporting an apparent defect must be carried out by sending a fax or alternatively, by registered letter with recorded delivery to the offices of Giulio Veronesi S.r.l. No more than 3 (three) working days from receipt of the above notice, Giulio Veronesi S.r.l. will send a code to the email address of the purchaser in order to identify the item/s on its/their return (hereinafter referred to as “Return Code”). The user must prepare the goods to be collected by the staff of Giulio Veronesi S.r.l. who, within an approximate term of 7 (seven) working days from the sending of the Return Code, will collect them from the address communicated by the consumer. In order to make it easier to restore the apparent defect, the consumer must carefully pack the item, including every part and placing the Return Code on the packaging. After receiving and checking the item, Giulio Veronesi S.r.l. will restore the apparent defect by repairing or replacing it within a suitable term, taking into account the nature of the item and the fault found, as per art. 130 of Lgs. no. 206 of 6.9.2005 apply.

All amounts in these General Conditions are to be considered as including VAT.   The Conditions are to be understood as regulated by Italian law and as a result, shall be interpreted according to same. Without prejudice to the application of provisions as per Lgs. Decree no. 206 of 6.9.2005 (consumer protection), the exclusive competency in case of dispute that are not relative to consumers is the Bologna Law court.   I hereby declare that I specifically approve, pursuant to art. 1341 and subsequent, the following clauses: 6) Method of returning the amount in case of cancellation by the customer; 9) Jurisdiction and Applicable Law